Citizen Charter

A) SERVICES RENDERED TO STUDENTS
Services Duration (The timings mentioned are applicable only if the application is complete in all respects
1. Issue of Identity Cards :7-10 Days after College re-opening for FY and validity 3 Years
2. Issue of Duplicate Identity Card : 1 working day after paying the fees
3. Issue of Transfer Certificate : Maximum 3 working days
4. Issue of Character/Bonafied Certificate : Maximum 1 working day
5. Issue of Attempt Certificate : Maximum 2 working day
6. Change in subject/stream and subsequent Changes in the Roll Call : Shifting within a day, the changes incorporated within maximum 2 working days
7. Processing and forwarding for Migration Certificate to Goa University : 3 working days
8. Issue of Tour/Vacation/Concession Forms : Within a day
9. a) Processing application forms for Scholarship/Freeship/Fellowship : 2 working days after completion of forms in all aspects by the students
9. b) Forwarding application forms for Scholarship/Freeship/Fellowship : Once all forms are collected before the prescribed date
10. Declaring the results of FY and SY : Within 25 days after the last paper
11. Issue of Marksheet (First time)O : On the date of declaration of results
12. Issue of Duplicate Marksheets : Maximum 3 working days
13. Verification of Marks of FY & SY : Ten days from the declaration of results on payment of the stipulated fee
14. Issue of Hall Tickets of TY : 2 working days on receipt from Goa University
15. Issue of Duplicate Fee Receipt : 2 working days after submitting the application form and payment of a fees.
16. Issue of Leaving Certificate : Maximum 3 working days
17. SMS Portal : Every Month
 
 
Services Duration(The timings mentioned are applicable only if the application is complete in all respects
a) Provision of Information to Public under Right to Information Act 2005 Disclosure subject to sections 8/9 of the Act a) Maximum period of 30 days for compliance
b) A maximum period of 40 days for compliance where third party interests are involved
c) Within 48 hours of the receipt of the request when the information sought for concerns the life and  liberty of a person
b) Provision for seeking information from Appellate authority in case the request for information is turned down by PIO A maximum period of 30 days extended to 45 days to give the decision by Appellate Authority
 
Services Duration(The timings mentioned are applicable only if the application is complete in all respects
 1.Forwarding of letters /application/ documents to other agencies  Maximum two days on submission
 2. Issue of salary certificate/experience certificate  Maximum two days on submission of application
 3. Issue of letters/circulars/documents  received from external agencies  Maximum one day after the principal puts remarks/comments
 4. Payment of initial advance/settlement  of Medical reimbursements  Within 2 days on receipt of grants from DHE
 5. Issue of Earned Leave/Commuted Leave  orders Within 2 days on receipt from the management(DSE)
6. Issue of detention order NIL